SUPPORT THAT FITS YOUR CENTER

A lighter workload.
A stronger childcare business.

From your next great hire to the systems that keep everything moving, choose the support that meets you where you are.

Plans start at $550/month

MOST REQUESTED

Hiring & Recruiting

SERVICES & SUPPORT

Full-Time Virtual Assistance

Full-Time Virtual Assistance

Access a team of virtual assistants trained to support any of your center's operational needs.

  • Task versatility: managing schedules, parent billing, email management, marketing support and more
  • Weekly strategy meetings to review upcoming projects, give performance feedback and keep support aligned with your needs
  • After-hours support available as an add-on.
SERVICES & SUPPORT

Fractional COO Services

COO Audit

Our Fractional COO assesses your center's systems and processes, identifies opportunities to streamline, and delivers strategic insights so your center runs smoothly and scales effectively. We then work with your team on actionable plans, new processes and ongoing support.

  • Assessment of systems and processes
  • Strategic insights and actionable plans
  • New processes and ongoing support

SOP Creation

Custom Standard Operating Procedures built with you through brief surveys and virtual meetings, covering everything from enrollment to crisis management and daily operations. Hosted on the platform you choose, typically delivered within about two months depending on scope, giving your leadership team a step-by-step guide to refer to.

  • Built with you through brief surveys and virtual meetings
  • Enrollment, crisis management and daily operations
  • Hosted on your chosen platform
  • Typically about two months, depending on scope
SERVICES & SUPPORT

Employee Training Creation

Employee Training Creation

Tailored training presentations and/or videos for a custom onboarding experience.

  • Built on the platform that works best for your center
  • Custom scripts developed through virtual discussions, narrated, using your photos and videos
  • Seamless onboarding with engaging, well-organized materials
  • On-site filming, interviews and editing available for an additional fee.
SERVICES & SUPPORT

À la carte

CRM Management

Manage inquiries and keep clear, timely communication with leads to convert them into loyal families.

  • Inquiry management
  • Clear, timely lead communication

Newsletter & CRM Campaigns

Monthly newsletters that highlight your program's strengths, inspire parents and drive enrollment.

  • Monthly newsletters
  • Program highlights and enrollment campaigns

Social Media Posting

Consistent, custom content that showcases your brand and attracts new families.

  • Custom content for your brand
  • Consistent social media posting

Social Media Management →

Custom e-Packets

Designed e-packets for new teachers, classroom orientation for parents, or an introduction to your center for prospective families.

  • New teacher packets
  • Classroom orientation for parents
  • Center introductions for prospective families
SERVICES & SUPPORT

StartSmart Kits

Ready-made, custom-designed packets that make every first day smoother.

Family Welcome Pack

Your Parent Playbook: a comprehensive overview of your center from day one.

  • Welcome letter and admin team introduction
  • Key policies, daily routines and health procedures
  • Event calendar and family engagement opportunities
  • First-day preparation checklist.

Classroom Compass Pack

Introduce families to the classroom and what to expect in the first days.

  • Teacher photos and bios
  • Classroom schedule and routines
  • Milestones and goals for the year
  • First-week transition tips.

Graduation & Transition Pack

Celebrate children moving up or graduating.

  • Photos and a congratulatory message
  • Preview of the transition or ceremony
  • Event invitation for families.

Candidate Kit

Help candidates get to know your center and commit to showing up.

  • Mission, vision and core values
  • Testimonials from current staff
  • Interview process and timeline.

Staff Success Pack

Guide new employees through a confident first day.

  • Admin and key staff intros with photos
  • First-day schedule, documents and preparation
  • FAQs on dress code, parking and benefits
  • Visual overview of the center and staff resources.
MARKETING SUPPORT

Social Media Management

Social Media Management

A childcare-savvy social media manager who plans, writes and schedules your content, so you stay visible to families without the stress.

  • Content planning built around your center’s voice and family community.
  • Written posts and a consistent publishing schedule.
  • Marketing support that lets you stay visible without managing every detail.
HOW IT WORKS

A simple, four-step partnership.

01

Discovery call

We talk through your center's needs and recommend the services that fit your program best.

02

Agree on scope

We review and sign an agreement together, so scope, expectations and terms are clear from day one.

03

Dedicated support

Your Playbook Partner team or specialist gets to work, tailored to your center.

04

Check-ins that keep it on track

Scheduled strategy meetings to review progress, gather feedback and adjust as you grow.

A LITTLE LESS ON YOUR SHOULDERS

What our clients say

Photo of Anthony Andrews

“I couldn't have taken the leap if it wasn't for the guidance from Tassia. She helped me create practical systems, viable policies and procedures, and a culture of customer service that's definitely needed in this industry.”

Anthony Andrews · Founder, Teachable Moments Preschool (2023)
Photo of Justyna

“You know what's amazing? I overheard my staff talking to each other and saying, 'Find it here in the SOP,' and I was like, 'Wow! They don't even need me now. They really can do it on their own!'”

Justyna · Bambini Montessori Academy
More client stories coming soon

Ready to take your childcare business to the next level?

Book a free 30-minute call. We'll map where your time goes and show you what we'd take off your plate first.

Book a free callNo commitment. Just a conversation.